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PSP User Manual
  • Zeebu PSP User Manual
  • Home
    • PSP Dashboard
    • Profile Home
  • Onboarding
    • Registration
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    • Know-Your-Customer (KYC)
    • Know-Your-Business (KYB)
  • Governance
    • Onboarding
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    • Deposits
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  • Invoice Settlement
    • Issuing Invoices
    • Paying Invoices
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  • Wallet Functions
    • Whitelisting Addresses
    • Transaction History
    • Balance & Dashboard
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    • Swap
  • Security Preferences
    • Device Management
    • Two Factor Authentication
    • Password Reset and Forgot Password
    • View Account Activity
  • General Rules
    • How to Perform a Hard Refresh in Different Browsers
    • Keeping Your Browser Fresh and Updated
    • Documents for KYB
    • Photo Requirements for Verification
    • Resolve Camera Issues
    • Continuing on Mobile During KYC
  • FAQs
    • Security and Privacy
    • Account Management
    • Trading and Transactions
    • Rewards and Promotions
    • Technical Issues
    • Customer Support
    • Legal and Compliance
    • Platform Updates and Features
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  1. FAQs

Legal and Compliance

How does Zeebu stay updated with changing financial regulations globally?

Answer:

  • Dedicated Compliance Team: Zeebu has a dedicated compliance team that constantly monitors and reviews global financial regulations. This team ensures that Zeebu remains compliant with the latest regulatory requirements in all jurisdictions where we operate.

  • Partnerships with Legal Firms: We collaborate with leading legal firms worldwide to gain insights into evolving regulatory landscapes and to ensure our practices are up-to-date.

  • Regular Training: Our staff undergoes regular training sessions to stay informed about the latest compliance requirements and best practices.

Are there any restrictions on using Zeebu in certain countries?

Answer:

  • Geo-specific Restrictions: Due to varying regulatory environments, Zeebu might not be available in certain countries or regions. We maintain an updated list of supported countries on our platform.

  • User Notifications: If there are changes to our service availability in specific regions, we ensure to notify affected users in advance, providing them with guidance on any necessary steps.

How does Zeebu handle user data in compliance with data protection regulations?

Answer:

  • Data Protection Framework: Zeebu adheres to global data protection standards, including GDPR, CCPA, and other regional data protection regulations. We have a robust data protection framework that ensures user data is handled with utmost care and confidentiality.

  • User Consent: We always seek user consent before collecting or processing personal data and provide users with clear information about how their data will be used.

What measures does Zeebu take to ensure funds and assets are protected from legal claims or disputes?

Answer:

  • Segregation of Funds: Zeebu maintains a strict policy of segregating user funds from operational funds. This ensures that user assets are always protected, even in the unlikely event of legal disputes.

  • Legal Provisions: Our terms of service and user agreements are crafted with provisions that protect user interests and assets. We also maintain insurance and other protective measures to safeguard user funds.

How can users access Zeebu's terms of service, privacy policy, and other legal documents?

Answer:

  • Accessible Platform Documents: All of Zeebu's legal documents, including our terms of service, privacy policy, and user agreements, are easily accessible on our platform. We believe in transparency and ensure that users can readily access and review all relevant legal information.

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Last updated 1 year ago