Trading and Transactions

Are there any limits to how much I can buy or sell outside of my account limits?

Answer:

• Account Tiers: Zeebu operates with different account tiers, each having its own transaction limits. These limits are set based on the verification level of the user.

• Viewing Limits: You can view your current transaction limits in the 'Account Limits' section of your profile.

• Increasing Limits: If you wish to increase your transaction limits, you may need to provide additional verification or undergo a higher level of KYC.

• Special Requests: For large volume trades or specific requirements outside of the set limits, you can contact our support or dedicated account managers for personalized assistance.

How are transaction fees determined and where can I view them?

Answer:

• Fee Structure: Zeebu's transaction fees are updated in the terms and conditions. Please see the fees on the platform for specific requirements.

• Transparency: All fees are transparently displayed before confirming any transaction, ensuring there are no hidden charges.

• Fee Schedule: You can view the detailed fee schedule on the 'Fees' page on the Zeebu platform.

How long do transactions typically take to process?

Answer:

• Instant Transactions: Most transactions on Zeebu, especially between Zeebu users, are processed almost instantly.

• External Transfers: Transfers too and from external wallets or banks may vary based on the network congestion, bank processing times, and other external factors including the blockchain you are using.

• Transaction Status: You can monitor the status of your transactions in the 'Transaction History' section. If a transaction is taking longer than expected, details or reasons will typically be provided there.

• Support: If you face prolonged delays or issues, our support team is always available to assist and provide updates.

Can I cancel a transaction after initiating it?

Answer:

• Pending Transactions: Some transactions, especially those awaiting confirmations, might be canceled if they haven't been processed yet. However, this depends on the nature of the transaction.

• Completed Transactions: Once a transaction has been confirmed and completed, it cannot be reversed or canceled.

• Cancellation Process: If you believe there's a genuine reason to cancel a pending transaction, contact our support immediately with the transaction details for assistance.

What currencies and assets are supported on Zeebu for trading?

Answer:

• Diverse Portfolio: Zeebu supports a wide range of cryptocurrencies, stablecoins, and fiat currencies.

• Asset Information: For a detailed list of supported assets and their trading pairs, visit the 'Swap' section on the platform.

• New Additions: Zeebu continually evaluates and adds new assets based on market demand, regulatory compliance, and other factors. Announcements are made whenever a new asset is added to the platform