Photo Requirements for Verification

General Photo Requirements:

• Ensure the uploaded file is an original photo or scan (avoid screenshots or photos from social media).

• Acceptable formats: JPG, JPEG, PNG, PDF.

• Minimum file size: 100 KB or 300 DPI.

• Photos should be in color and clear.

• All document details should be legible.

• Document corners must be visible without any obstructions.

• Ensure the document is valid.

• Avoid editing the photo or converting to PDF.

• Digital documents are typically not accepted.

ID Document Requirements:

• If the document is double-sided, upload photos of both sides.

• The document should be valid for at least one more month.

• Ensure the document isn't damaged or stained.

• Key details like full name, date of birth, MRZ, etc., should be clear.

• All documents should belong to the same individual.

Proof of Address (PoA) Requirements:

• The document should be issued within the last three months.

• Ensure the document isn't damaged or stained.

• Key details like full name, date of birth, signature, etc., should be clear.

• The document should be issued by an official authority.

Common Issues & Solutions:

Issue	Solution
Watermarks	Avoid third-party camera apps that add watermarks.
Blur	Use a steady-hand, ensure proper focus, and maintain a good distance from the document.
Glare	Avoid direct light, especially on glossy surfaces.
Missing Info	Ensure all vital details like serial number, hologram, etc., are visible.
Foreign Objects/Persons	Ensure no other objects or persons are in the photo.
Graphics Software Signs	Do not edit the photos.
Poor Quality	Use a high-resolution camera and maintain original file size.

Remember, following these guidelines ensures a smooth verification process. If verification fails, carefully read the rejection message and try again. We strive to provide clear instructions, but requirements may vary based on the verification service's policies. Always aim for clarity and authenticity in your submissions!